Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. Your Safety and Security are important to us at Utilita Arena Birmingham. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. The venue, For all other queries please contact NEC Safety, Health & Environment on, items are not permitted to be brought into the venue. There are no drop off or pick up points directly outside venues, the closest taxi and private hire drop off and pick up locations are listed below: A range of accessible travel options are available to travel to venues, including accessible shuttle buses from dedicated accessible stations and blue badge parking (to be pre-booked) either at venues or linked by accessible shuttle bus. How can I register for access to a presale? The Arena does not have a cloakroom due to the volume of people that attend events and the congestion this could result in. To view our Accessibility information, including a full FAQs section, please visit theAccessbilitysection of our website using the navigation bar at the top of the page. Please return your items to them at the following address to arrange a refund:CMI, Second Floor,9 The Courtyard,707 Warwick Road,Solihull,B91 3DA. As they trade on public land, unfortunately they cannot be removed. For full details, please visit www.utilitaarenabham.co.uk Age Restrictions Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. height adjustable, adult sized changing bench, Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench (Please bring your own support slings as these are not provided. Michael Bubl was the first to perform at the newly opened Barclaycard Arena on 2nd December 2014. The box office is usually open on show days at approx. Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. This is the per-ticket fee agreed with our clients (venues, artists and event organisers). North Car Park Accessible parking bays are located on Level 9 of the North Car Park which can be accessed from King Edwards Road and is close to Entrance G. This car park has no lift facility. If you require assistance while travelling, please book this via the relevant train operator in advance of your journey. We dont have a dedicated prayer room at the venue. Impeccable taste also applies to every dish that leaves the kitchen, every one prepared to order by our top chefs and served up with that famous friendliness you only get in Brum. Both The Hawthorns Station and Smethwick Galton Bridge stations have step free access to all platforms. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. Opening hours are subject to change at short notice. Inspired by Birminghams very own Jewellery Quarter, our shiny new restaurant, Quartz, is the ideal choice if youre looking to add a little more glitz and glamour to your visit. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. Additional park and ride services will be available in the event of strike action. How to Book Tickets for Events at Utilita Birmingham? Twitter. If the dedicated Blue Badge parking is fully booked at your venue, why not consider using the Games dedicated accessible shuttle bus service which is included within your ticket. Utilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. We encourage you guys to arrive as early as possible to allow time for enhanced security checks when heading into the venue.We have additional security measures in place including visible armed police and dog patrols throughout event periods and at all venues to ensure you guys feel relaxed and comfortable whilst at the show. WebThe name says it all. Check out the Amplify website. If youre coming to a show in the near future, were encouraging you guys to remain vigilant and report any suspicious activity you may to see to a member of our security staff or the police. Its owned by the National We often don't receive the actual performance times until closer to the event. Amplify is the official hospitality provider forUtilita Arena Birmingham and Resorts World Arena. The intended use of the wheelchairs is as a shuttle service to your seat from the entrance door and back again. It was the setting for the world premiere of Sir Cliff Richard's production of Heathcliff and has also staged numerous concerts and comedy shows. Please note the booking fee for this event includes a Venue Fee University Station has step free access to all platforms, with an accessible buggy between the station and venue. Now, here were some of the past events at Utilita Arena: Pre-sale tickets for all events happening at the Utilita Arena Birmingham are announced on their website a few months in advance. The security search process is a condition of entry. 19:30, Please note the booking fee for this event includes a Venue Fee of 2.50 which is charged by the venue. Smoking and vaping is not permitted in the Arena Bowl nor pre-show areas. WebAt Utilita Arena Birmingham we've got you sorted right from doors open until the party finishes with freshly cooked dishes, plenty of drinks and some of the hottest merch for each Step free access from Grand Central stop to venue via the designated walking route. This means we cannot guarantee any acknowledgement from the artistes themselves as the decision rests completely with their Tour Management. The North car park doesnt have any lifts but has accessible parking bays on floor 9, entrance G. Visitors need to book their parking in advance at the Arena Birmingham box offices near entrance E. Day visitors can access the Birmingham city centre car parking facilities. Can I get into the standing area with a seated ticket? glass bottles, cans etc.) If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. Instagram: https://www.instagram.com/utilitaarenabirmingham These do not need to be pre-booked. Lost Tickets Additional accessible services will be operating from key transport hubs to venues, the pick-up and drop off locations are still being determined and will be updated here once confirmed. Flags and banners with large poles will be confiscated for health and safety reasons. More information on parking including how to pre book can be found here. No. Unfortunately you will not be able to remain in the wheelchair for the duration of the event. If you purchased tickets from elsewhere, then please contact your point of purchase. Professional type cameras (those with the fancy interchangeable lenses) are a definite no-no unless youre an officially accredited photographer covering the event. Sorry. Clement Street (Summer Hill Street on Marathon Day - 30 July), Speedwell Road or Clevedon Road (not available on Marathon Day - 30 July). Never miss an update by subscribing to our newsletter. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. If you have your leg in a cast or full support you will need to speak to the accessibility team prior to the event to be re-seated in one of the accessible bays. You should also check our confiscation list for prohibited items (e.g. Not to mention uninterrupted panoramic views of the arena. Ho Where is Arena Birmingham? We work closely with show organisers to ensure the safety and wellbeing of our visitors at all times. Step free access from St George's stop to venue via the designated walking route. If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our Venue Protect page. except. Check out theMelodyVR websitefor more information. Just call customer services run by our friends at The Ticket Factory- and they will be able to help you on 0844 338 0338. Children aged 2 and under attending childrens shows, and sitting on an adults knee do not need a ticket. Located on King Edwards Road in central Birmingham, the Utilita Arena hosts several must-see events throughout the year! All dates at Utilita Arena Birmingham . Class 2 mobility scooters with 3 or 4 wheels will be accepted provided they are no more than 600mm wide and 1000mm long, with a turning radius not exceeding 1200mm. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk) Offering panoramic views across Utilita Arena Birmingham. A full list of prohibited items can be viewed in the Dos and Donts of what to bring section below, Our security teams work hard to keep you safe, please be patient and help them by co-operating with their requests, Customers who make any inappropriate comments to staff or other event goers, even in jest, will be refused entry. Perry Barr Station has step free access to all platforms. This applies to all areas of the arenas. Collecting Tickets This means that you can book any seat and still receive great sound quality. These are unofficial merchandise sellers, and have no connection to the venue. Wolverhampton Station has step free access to all platforms and an accessible shuttle bus from the station to the venue. Facebook Please note that we do not allow leafleting outside of Utilita Arena Birmingham. Due to the sound levels experienced during an event and the long-term hearing damage this could cause, we strongly recommended by most venues that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. Everything is contactless too, just to make it that little bit easier. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our, For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. Please note, there will be a charge for the box office re-issuing tickets. Don't worry, when using card or contactless there are no additional charges. Badminton. Twitter: https://twitter.com/UtilitaArenaBHM You can also opt to book on the day at the Arena Birmingham box offices beside Entrance E. The box office generally opens at 4:00 PM on most show days for buying tickets. For up to date information please check the Metro website: Service Status West Midlands Metro. Alternative travel routes can be found here Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). South Car Park Blue badge parking is situated on Level 11 which gives direct access to the arena entrances. But soon after opening, it also started hosting entertainment events for families too. View from Seat Block 10 at Utilita Arena Birmingham This is the view that you will get from Seat Block 10 at Utilita Arena Birmingham. You will have to enable Javascript to purchase tickets. 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